/* CRM: a customer journey, illustrated in Orcaru's existing visual language. */
.crm-page{--crm-teal:#204e48;--crm-ink:#173e38;--crm-peach:#f4b496;--crm-lilac:#e8e0f1;--crm-mint:#e5eddb;color:#233b35}
.crm-page h1,.crm-page h2,.crm-page h3{color:var(--crm-ink);letter-spacing:-.045em}
.crm-page h2{font-size:clamp(2rem,3.6vw,3rem);line-height:1.1;margin:0 0 1.4rem}
.crm-page p{line-height:1.65}.crm-page .eyebrow{font-size:.66rem;letter-spacing:.11em;color:#41695e;margin:0 0 1.1rem}
.crm-page .crm-lede{font-size:1.1rem;line-height:1.7}.crm-page .crm-small{font-size:.76rem;line-height:1.65;color:#5c7067}
.crm-page .btn{border-radius:9px;min-height:50px}.crm-page .btn--primary{background:var(--crm-peach);border-color:var(--crm-peach);color:#203d34}.crm-page .btn--primary:hover{background:#eda07e}.crm-page .btn--ghost{border-color:#8da99e;color:var(--crm-ink);background:#ffffff50}
.crm-page :is(a,button,summary):focus-visible{outline:3px solid #ba6140;outline-offset:5px}.crm-page [hidden]{display:none!important}
.crm-hero{padding:clamp(2.5rem,5vw,5rem) 0;background:radial-gradient(ellipse at 90% 15%,#e9e0f1,transparent 40%),linear-gradient(120deg,#fcf6ed,#eff5eb)}
.crm-hero__grid{display:grid;grid-template-columns:1fr 1.04fr;align-items:center;gap:3.5rem}.crm-hero h1{font-size:clamp(2.5rem,4.6vw,4.2rem);line-height:1.04;margin:0 0 1.5rem;letter-spacing:-.055em}.crm-hero h1 em{font-style:normal;color:#53786a}.crm-hero .crm-lede{max-width:44ch;margin-bottom:1.6rem}.crm-hero__promise{display:grid;gap:.45rem;margin:1.7rem 0 .6rem;font-size:.79rem}.crm-hero .crm-small{max-width:50ch;margin:0}
.crm-art{margin:0;background:var(--crm-teal);color:#fff;border-radius:22px;padding:1.6rem;box-shadow:0 25px 50px #1d4f3c15;transform:rotate(1deg)}.crm-art__top{display:flex;align-items:center;gap:.5rem;font:500 .53rem/1.5 var(--mono);letter-spacing:.055em;padding-bottom:1.4rem;border-bottom:1px solid #ffffff26}.crm-art__top>span:last-child{margin-left:auto;color:#d5e5d7;font-size:.5rem}.crm-dot{width:6px;height:6px;border-radius:50%;background:#cfe4b5;box-shadow:0 0 0 4px #cfe4b515}
.crm-art__channels{display:grid;grid-template-columns:repeat(4,1fr);gap:.5rem;margin-top:1.4rem}.crm-art__channels span{display:grid;place-items:center;min-height:45px;border-radius:7px;background:var(--crm-lilac);color:#59456a;font-size:.65rem;font-weight:600}.crm-art__channels span:nth-child(even){background:#f9dfc8;color:#684935}.crm-art__lines{height:49px;margin-inline:0}.crm-art__lines svg{width:100%;height:100%;fill:none;stroke:#a0c0ae;stroke-width:1.2;stroke-dasharray:4 4}
.crm-record{padding:1.25rem;border-radius:12px;background:#fcfcf5;color:var(--crm-ink);box-shadow:0 7px 0 #ffffff15}.crm-record__head{display:flex;align-items:center;gap:.7rem}.crm-avatar{display:grid;place-items:center;width:43px;height:43px;border-radius:50%;background:#e6dfef;font-size:.82rem;font-weight:600;flex:none}.crm-record__head strong{display:block;font-size:1rem}.crm-record__head span{font-size:.61rem;color:#62776c}.crm-record__head>b{margin-left:auto;background:#e4edda;border:1px solid #d1debf;border-radius:20px;padding:.25rem .45rem;white-space:nowrap;font-size:.52rem}.crm-record__fields{display:grid;grid-template-columns:1fr 1fr;gap:1rem;border-block:1px solid #dce4d6;padding:1rem 0;margin:1rem 0}.crm-record__fields small{font:.48rem var(--mono);color:#526d60;display:block;margin-bottom:.4rem}.crm-record__fields strong{font-size:.72rem}.crm-record__timeline{display:flex;justify-content:space-between;gap:.4rem;font-size:.57rem}.crm-record__timeline span{display:flex;align-items:center;gap:.3rem}.crm-record__timeline i{display:inline-block;width:6px;height:6px;background:#74a685;border-radius:50%;flex:none}
.crm-art__bottom{display:grid;grid-template-columns:1fr 1fr;align-items:center;gap:1rem;padding:1.5rem 0}.crm-art__bottom>div:first-child{display:flex;gap:.6rem;align-items:center}.crm-mini-icon{font-size:2rem;color:var(--crm-peach)}.crm-art__bottom strong{font-size:.85rem;line-height:1.35}.crm-agent{display:flex;align-items:center;gap:.6rem}.crm-agent img{width:48px;height:48px;object-fit:cover;border-radius:50%}.crm-agent span{font-size:.57rem;color:#ccdfcf;line-height:1.7}.crm-agent b{color:#fff;font-weight:500}.crm-art>figcaption{font:400 .49rem/1.6 var(--mono);color:#bfd5c8;text-align:center;border-top:1px solid #ffffff26;padding-top:.9rem}
.crm-ribbon{border-bottom:1px solid #dce5d9;background:#fff}.crm-ribbon>.wrap{display:flex;justify-content:space-between;gap:1rem;padding-block:1.2rem;font:500 .68rem var(--mono);color:#5a7267}.crm-ribbon b{font-weight:500;color:var(--crm-teal)}
.crm-split{display:grid;grid-template-columns:1fr 1fr;gap:5rem;align-items:center}.crm-intro .crm-split{align-items:start}.crm-split>div>p:not(.eyebrow){max-width:49ch}.crm-section-head{display:grid;grid-template-columns:1.2fr 1fr;gap:4rem;align-items:end;margin-bottom:2.3rem}.crm-section-head h2{margin-bottom:0}.crm-section-head>p{max-width:44ch;margin-bottom:.1rem}
.crm-journey{background:#eff3ea}.crm-steps{display:grid;grid-template-columns:repeat(5,1fr);gap:.6rem;margin-bottom:1rem}.crm-steps button{border:1px solid #cad6c7;background:transparent;padding:1rem;border-radius:9px;text-align:left;color:#436253;cursor:pointer;font:600 .86rem var(--sans)}.crm-steps button span{display:block;font:500 .58rem var(--mono);margin-bottom:.8rem}.crm-steps button[aria-pressed=true]{background:var(--crm-teal);color:#fff;border-color:var(--crm-teal)}.crm-steps button:hover:not([aria-pressed=true]){background:#e0e8da}.crm-journey__body{display:grid;grid-template-columns:1fr 1fr;background:#fff;border:1px solid #d8e2d4;border-radius:15px;overflow:hidden;min-height:285px}.crm-journey__copy{padding:2.3rem}.crm-journey__copy h3{font-size:1.8rem;line-height:1.15;margin:.6rem 0 1rem}.crm-journey__copy p{font-size:.92rem}.crm-journey__visual{background:var(--crm-lilac);padding:2.3rem;display:flex;flex-direction:column;justify-content:center;gap:1.3rem}.crm-demo-label{font:500 .55rem/1.6 var(--mono);letter-spacing:.04em;color:#635370}.crm-demo-card{display:flex;align-items:center;gap:1rem;border:1px solid #c4b6d1;background:#f9f6fc;padding:1.5rem;border-radius:10px;box-shadow:5px 5px 0 #d4c9df}.crm-demo-card>span{font-size:2.1rem;color:#69547d}.crm-demo-card small{font:500 .5rem var(--mono);color:#705e82;display:block;margin-bottom:.5rem}.crm-demo-card strong{font-size:1rem;color:#453455;display:block;line-height:1.35}.crm-context>span{font-size:.65rem;color:#635370}.crm-context>div{display:flex;gap:.4rem;flex-wrap:wrap;margin-top:.6rem}.crm-context b{font:500 .55rem var(--mono);padding:.3rem .45rem;background:#ffffff80;border-radius:4px;color:#635370}.crm-journey__note{margin:.8rem 0 0}
.crm-feature-filters{display:flex;flex-wrap:wrap;gap:.55rem;margin:0 0 1.6rem}.crm-feature-filters button{font:500 .79rem var(--sans);padding:.7rem 1rem;border-radius:30px;background:#fff;color:#3d6252;border:1px solid #cbd8cc;cursor:pointer}.crm-feature-filters button[aria-pressed=true]{color:#fff;background:var(--crm-teal);border-color:var(--crm-teal)}.crm-feature-filters button:hover{border-color:var(--crm-teal)}.crm-feature-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:1rem;align-items:start}.crm-feature{padding:1.5rem;border:1px solid #dce3d7;border-radius:12px;background:#fbfcf8;min-width:0}.crm-feature:nth-child(3n+2){background:#f8f5fb;border-color:#e2dbe9}.crm-feature:nth-child(3n){background:#fff8f1;border-color:#eee2d6}.crm-feature__top{display:flex;justify-content:space-between;gap:.6rem;align-items:start;margin-bottom:1.3rem}.crm-feature__top svg{width:28px;height:28px;flex:none;color:#396c58}.crm-feature__top span{font:400 .49rem/1.5 var(--mono);color:#5b6c60;max-width:135px;text-align:right}.crm-feature h3{font-size:1.23rem;margin:0 0 .6rem;letter-spacing:-.025em}.crm-feature>p{font-size:.82rem;margin:0 0 1.1rem;min-height:2.7em}.crm-feature summary{font-size:.72rem;font-weight:600;cursor:pointer;display:flex;justify-content:space-between;border-top:1px solid #dbe0d5;padding-top:.8rem;list-style:none}.crm-feature summary::-webkit-details-marker{display:none}.crm-feature summary span{font-size:1rem;line-height:1}.crm-feature details[open] summary span{transform:rotate(45deg)}.crm-feature ul{list-style:none;padding:0;margin:.9rem 0 0;font-size:.76rem;line-height:1.5}.crm-feature li{padding:.35rem 0;border-top:1px solid #deded666}.crm-feature li:before{content:'✓';margin-right:.6rem;color:#587d65}
.crm-inclusion{padding:1.5rem 1.7rem;background:#eff3e9;border-left:3px solid #648878;margin-top:1.8rem}.crm-inclusion>strong{font-size:.95rem}.crm-inclusion p{font-size:.79rem;margin:.6rem 0}.crm-inclusion a{font-size:.77rem;font-weight:600}.crm-source{font-size:.66rem;color:#647568;margin:1.2rem 0 0}
.crm-attribution{background:var(--crm-teal);color:#d1e0d6}.crm-attribution h2,.crm-attribution .eyebrow,.crm-attribution a{color:#fff}.crm-attribution .eyebrow{color:#c6dcae}.crm-attribution .crm-split{gap:4rem}.crm-signal{margin:0;border-radius:16px;background:#fbfbf2;color:#2e5143;padding:1.8rem;transform:rotate(-1deg)}.crm-signal>figcaption{font:500 .57rem var(--mono);letter-spacing:.07em;margin-bottom:1rem}.crm-link-ticket{background:#e8eddc;border-radius:9px;padding:1.2rem}.crm-link-ticket>small{font:500 .48rem var(--mono)}.crm-link-ticket>strong{display:block;font-size:1rem;margin:.5rem 0 1rem}.crm-link-ticket>div{display:grid;grid-template-columns:1fr 1fr;gap:.8rem}.crm-link-ticket span{font-size:.59rem;color:#536f5b}.crm-link-ticket b{display:block;font:500 .66rem var(--mono);margin-top:.2rem;color:#2d523f}.crm-signal ol{list-style:none;margin:1.3rem 0;padding:0}.crm-signal li{display:flex;gap:.8rem;align-items:center;padding:.7rem 0}.crm-signal li>span{display:grid;place-items:center;border-radius:50%;width:30px;height:30px;border:1px solid #c6d2bd;font:500 .6rem var(--mono)}.crm-signal li strong{display:block;font-size:.83rem}.crm-signal li small{display:block;font-size:.65rem;color:#5d7264;margin-top:.2rem}.crm-signal__return{border-top:1px solid #d8e0ce;padding-top:1rem;font-size:.75rem;font-weight:600}.crm-signal>p{font-size:.53rem;margin:.7rem 0 0;color:#5f7667}.crm-data-note{border-top:1px solid #ffffff33;margin-top:3rem;padding-top:1.3rem;display:grid;grid-template-columns:1fr 2fr;gap:2rem}.crm-data-note>strong{font-size:.85rem;color:#fff}.crm-data-note p{font-size:.75rem;margin:0}
.crm-support__photo{margin:0;position:relative;overflow:hidden;border-radius:15px;background:#e9e8e0;aspect-ratio:1 / 1.16}.crm-support__photo img{width:100%;height:100%;object-fit:cover;object-position:30% center}.crm-support__photo figcaption{position:absolute;bottom:1.2rem;left:1.2rem;right:1.2rem;background:#fcfcf0f2;border:1px solid #ffffff80;border-radius:8px;padding:1.1rem;font-size:.95rem;font-weight:600;max-width:27ch;line-height:1.4}.crm-support .crm-split{gap:4rem}.crm-support__list{list-style:none;margin:1.5rem 0;padding:0}.crm-support__list li{border-top:1px solid #dce4d6;padding:1rem 0}.crm-support__list b{font-size:.84rem;display:block;margin-bottom:.4rem}.crm-support__list span{font-size:.8rem;line-height:1.6;display:block}.crm-support__list a{font-weight:500}
.crm-start{background:#f5f0e8}.crm-start__grid{display:grid;grid-template-columns:1fr 1fr;gap:1.3rem}.crm-start__grid article{padding:2.2rem;border:1px solid #d8dece;border-radius:14px;background:#fdfcf6;display:flex;flex-direction:column;align-items:start}.crm-start__grid article:nth-child(2){background:#e9e4f0;border-color:#d9d0e3}.crm-start__number{font:500 .63rem var(--mono);letter-spacing:.06em;color:#5a7262}.crm-start__grid h3{font-size:2rem;margin:1.3rem 0 1rem}.crm-start__grid p{font-size:.92rem;margin:0}.crm-start__grid ul{list-style:none;padding:0;margin:1.4rem 0 1.8rem;font-size:.82rem;line-height:1.6}.crm-start__grid li{padding:.35rem 0}.crm-start__grid li:before{content:'✓';margin-right:.6rem}.crm-start__grid .btn{margin-top:auto}.crm-start__grid small{font-size:.68rem;line-height:1.6;display:block;margin-top:1rem;color:#5c6d61;max-width:45ch}.crm-transfer-note{margin-top:1.6rem;padding-inline:.2rem;max-width:100ch}.crm-transfer-note strong{font-size:.84rem}.crm-transfer-note p,.crm-transfer-note a{font-size:.74rem}.crm-transfer-note p{margin:.5rem 0}.crm-faq{display:grid;grid-template-columns:1fr 1.4fr;gap:4rem}.crm-faq .faq{margin:0}.crm-faq .faq__q{font-size:.95rem}.crm-faq .faq__a{font-size:.84rem}
.crm-close{text-align:center;background:#e9efdf}.crm-close h2{font-size:clamp(2.1rem,4vw,3.5rem);max-width:25ch;margin-inline:auto}.crm-close .btn-row{justify-content:center;margin-top:1.7rem}.crm-close p:not(.eyebrow){font-size:1.1rem}
@media(min-width:1400px){.crm-hero h1{font-size:4.1rem}}
@media(max-width:1099px){.crm-hero__grid{gap:2rem}.crm-art{padding:1.2rem}.crm-record{padding:1rem}.crm-record__head span{font-size:.55rem}.crm-split,.crm-attribution .crm-split,.crm-support .crm-split{gap:2.5rem}.crm-section-head{gap:2rem}}
@media(max-width:899px){.crm-hero__grid{grid-template-columns:1fr;max-width:650px;gap:2.2rem}.crm-hero h1{font-size:clamp(2.7rem,7vw,3.5rem)}.crm-hero .crm-lede{max-width:none}.crm-art{transform:none;padding:1.8rem}.crm-art__top{font-size:.62rem}.crm-art__top>span:last-child{font-size:.55rem}.crm-art__channels span{font-size:.75rem}.crm-record__head span{font-size:.7rem}.crm-record__fields strong{font-size:.85rem}.crm-record__timeline{font-size:.68rem}.crm-record__fields small{font-size:.55rem}.crm-art>figcaption{font-size:.55rem}.crm-split,.crm-section-head,.crm-faq{grid-template-columns:1fr;gap:1.5rem}.crm-section-head>p{max-width:60ch}.crm-section-head h2{margin-bottom:0}.crm-split>div>p:not(.eyebrow){max-width:none}.crm-feature-grid{grid-template-columns:1fr 1fr}.crm-support__photo{aspect-ratio:1.6}.crm-support .crm-split{gap:2rem}.crm-start__grid article{padding:1.6rem}.crm-start__grid h3{font-size:1.7rem}.crm-journey__copy,.crm-journey__visual{padding:1.5rem}.crm-journey__body{min-height:330px}.crm-steps button{padding:.8rem}.crm-attribution .crm-split{grid-template-columns:1fr 1fr;gap:2rem}.crm-attribution h2{font-size:2.1rem}.crm-signal{padding:1.2rem;transform:none}.crm-ribbon>.wrap{font-size:.57rem}}
@media(max-width:599px){.crm-page .sec{padding-block:3.25rem}.crm-hero{padding-block:2.5rem}.crm-hero h1{font-size:clamp(2.4rem,9.1vw,3.2rem)}.crm-page .crm-lede{font-size:1rem}.crm-hero__promise{font-size:.72rem}.crm-hero .btn-row{gap:.65rem}.crm-hero .btn{font-size:.8rem;padding-inline:.85rem}.crm-art{padding:1.1rem;border-radius:15px}.crm-art__top{font-size:.46rem}.crm-art__top>span:last-child{font-size:.42rem}.crm-art__channels{gap:.35rem}.crm-art__channels span{font-size:.58rem;min-height:39px}.crm-record{padding:.9rem}.crm-record__head{gap:.55rem}.crm-avatar{width:34px;height:34px;font-size:.7rem}.crm-record__head strong{font-size:.86rem}.crm-record__head span{font-size:.52rem}.crm-record__head>b{font-size:.45rem;padding:.2rem .3rem}.crm-record__fields{gap:.65rem}.crm-record__fields strong{font-size:.66rem}.crm-record__fields small{font-size:.45rem}.crm-record__timeline{font-size:.5rem;gap:.25rem}.crm-record__timeline span{gap:.2rem}.crm-record__timeline i{width:4px;height:4px}.crm-art__bottom{gap:.6rem;padding-block:1.1rem}.crm-art__bottom strong{font-size:.76rem}.crm-agent img{width:37px;height:37px}.crm-agent span{font-size:.49rem}.crm-art>figcaption{font-size:.43rem}.crm-ribbon>.wrap{flex-wrap:wrap;justify-content:center;gap:.6rem 1.1rem;font-size:.54rem;padding-block:1rem}.crm-ribbon span:last-child{display:none}.crm-section-head{margin-bottom:1.5rem}.crm-page h2{font-size:2rem}.crm-steps{gap:.35rem}.crm-steps button{font-size:.55rem;padding:.65rem .35rem;min-height:65px}.crm-steps button span{font-size:.5rem;margin-bottom:.5rem}.crm-journey__body{grid-template-columns:1fr}.crm-journey__copy{min-height:260px}.crm-journey__visual{padding:1.4rem}.crm-journey__copy h3{font-size:1.65rem}.crm-feature-grid{grid-template-columns:1fr}.crm-feature{padding:1.4rem}.crm-feature>p{min-height:0}.crm-feature-filters{gap:.4rem}.crm-feature-filters button{font-size:.7rem;padding:.65rem .75rem}.crm-feature__top span{max-width:none;font-size:.53rem}.crm-feature summary{font-size:.78rem}.crm-inclusion{padding:1.2rem}.crm-attribution .crm-split{grid-template-columns:1fr}.crm-signal{padding:1.4rem}.crm-data-note{grid-template-columns:1fr;gap:.6rem;margin-top:2rem}.crm-support__photo{aspect-ratio:1.2}.crm-start__grid{grid-template-columns:1fr}.crm-start__grid article{padding:1.5rem}.crm-start__grid h3{font-size:1.9rem}.crm-faq{gap:1rem}.crm-close .btn-row{flex-direction:column;align-items:stretch}.crm-close h2{font-size:2.2rem}.crm-feature-filters,.crm-steps{scroll-margin-top:80px}}
@media(prefers-reduced-motion:reduce){.crm-page *{scroll-behavior:auto!important;transition:none!important}}
/* The legacy funnel page also uses crm-feature for a two-column section. */
.crm-page .crm-feature{display:block}
.crm-page .tile__link::after{content:none}
